Find answers to your questions here
Here you will find answers to the questions we’re asked most often. Hopefully your question will be answered –if not, please don’t hesitate to contact us.
What are the Reception opening hours?
Monday 7.00 AM – 10.00 PM
Thursday-Wednesday-Thursday: 7.00 AM – 8.00 PM
Friday: 7.00 AM – 3.00 PM
Saturday & Sunday and holidays: Temporarily Closed
What time is check-in?
The rooms are ready for you after 2 PM
What do I do if I need to check in late?
If you know you’ll be checking in outside the Reception opening hours, please contact Reception beforehand, so we can leave a key for you in our key box.
What time is check-out?
Rooms must be ready for cleaning by 10.00 AM.
I won’t be leaving until after the check-out time. Is it possible to store my luggage somewhere?
Yes, we have a storage room for luggage.
Do all the rooms have a terrace or balcony?
Yes, all our rooms have either a balcony or a terrace with a view of Brøndby IF’s training facilities or access to a lovely enclosed courtyard.
Do you have disability-friendly rooms?
Do you have a lounge area?
Yes, we do. You will find several lounge areas throughout the hotel.
What are the restaurant opening hours?
Monday – Saturday: Open for lunch between 11.00 AM and 1.30 PM and dinner between 5.00 PM and 9.00 PM. The kitchen closes at 8.00 PM. The restaurant is not open on Sundays and holidays.
Can I get breakfast at the hotel?
When you book a room, a breakfast buffet is included in the price.
When is breakfast served?
The breakfast buffet is served Monday-Friday at 6.00 AM – 9.00 AM and Saturday-Sunday at 7.00 AM – 10.00 AM.
Is it possible to have my lunch in my room?
Yes, you can order lunch to enjoy in your room, but you will have to pick it up in the restaurant.
If I need a snack, where do I go?
You can buy drinks and snacks at Reception.
Do you have a bar?
Do you have room service?
We do not have room service, but please feel free to ask Reception for assistance.
Do you have a gym at the hotel?
Yes, we do. Guests are welcome to use the same facilities that our elite athletes use.
What are the gym opening hours?
The gym is open for guests staying at the hotel during the Reception opening hours:
Monday: 5 PM – 10 PM
Thursday-Wednesday-Thursday: 5 PM – 8 PM
Friday, Saturday & Sunday and holidays: TEMPORARILY CLOSED DUE TO COVID-19-RESTRICTIONS.
Do you have spa facilities?
We have a steam room which is open during the Reception opening hours. The steam room is free, but must to be booked at Reception. TEMPORARILY CLOSED DUE TO COVID-19 RESTICTIONS.
What is there to do at your hotel?
You can see our Sports Hall of Fame and enjoy our lounge areas. You can also use our gym and relax in our steam room.
Where do I find the Sports Hall of Fame?
The Sports Hall of Fame is not limited to a specific area. Take a walk around the hotel and see all the beautiful busts of our talented athletes.
Is there parking available – and how much does it cost?
With 3,000 free parking spaces, it’s easy to visit us by car.